Search MilitaryCAC.com:

Site Map

Please Bookmark and Share this website with your friends and colleagues

MilitaryCAC.com logo
The Definitive Source for Everything CAC
CAC (Common Access Card) help for your
Personal Computer

Be notified of
page updates

it's private

powered by
ChangeDetection

 

Verified and secure at:  https://MilitaryCAC.com

 

 

 

CAC USE ON MOBILE DEVICES AND AKO EMAIL SETUP INSTRUCTIONS

Customize your iPad / iPhone

New Information regarding AKO CAC only

I receive emails every week asking how to set up CAC use on an iPad, iPhone, or Android.  With the Army CIO/G6's directive which was to be effective on 1 December 2011, the ability to check AKO email via IMAP was to have DISAPPEARED
NOTICE: As you may have noticed, 1 December (and 1 February) has now come and gone, and username / password option is still available on AKO.  The implementation date has been pushed back.  An unofficial date I have found is now set for "Until further notice."  So, this will give you some more time to check our AKO email via our mobile device.
Those of us who currently are very productive by using our phones to check our email will be set back or spend between $200.00 - $495.00 for a Bluetooth CAC reader (see below). 
 
If you set up regular AKO IMAP on your phone now, please know the ability may diminish sometime in the near future.
I recommend you sign up for the Free Change Detection service at the top of this page to be automatically notified when new information is posted here on this page.  I will post information regarding these growing questions here on this page as soon as I get them.

 

 Information from BaiMobile regarding their CAC readers

 

You can purchase a Bluetooth CAC reader: Android (approx. $289.00 + $57.80 (per year)), iPhone (approx. $289.00 + $49.20 + $57.80 (per year), or Windows Mobile (approx. $220.00), but please know you will still need another program like Good.  Good only authenticates you to email, it does NOT have the ability to authenticate to any websites (like OWA or AKO).

Even though you can purchase the hardware above, the middleware software is still in development to be able to use the reader with your mobile device.  Except for what you read below.

Latest news from BaiMobile and DISA approval of Android and Good

 

The iPhone and iPad will see CAC ability sooner than Android.  See this page from Thursby software about their PKard for IOS software soon to be available for iPhones and iPads.

Another CAC reader for the Apple i Products (coming soon)

 

Outlook Web App Mini is already available to view OWA on a smaller screen.  With this ability and information about PKard for iOS, this will allow OWA users to check their email on their iPhone and iPad devices.

If you are using the Advanced Technologies Beta mail, your date for 100% CAC is still fluctuating.

Information from Army CIO / G6 regarding tablets (their definition of tablets is Microsoft Windows, NOT iPad or Android devices)

Part of the reason why it is taking so long to get CAC ability on your mobile device can be read here in this email message from the Army Enterprise DAA (Designated Approving Authority) Daniel Q. Bradford

 
You are able to physically check your AKO email on your mobile phone.  However, according to AR 25-2, paragraph 4-29(f) it states: "Employee owned Personal Electronic Devices are prohibited for use in official communications or connections to Army networks."  When you look at the Army password standards Para 5B(9)&(10) it states as long as you DO NOT USE the "Remember Password" feature you are fine.
I guess what I'm trying to say is the capability is there, how you interpret the regulation is up to you.

Windows Mobile logo iPhone logoAndroid logo

Windows mobile, iPhone, and Android  (BlackBerry users look below) (iPad users look below)

NOTE:  Windows mobile, Android, & iPhone users try the wizard first, as it will set it up automatically for you.

What's the difference between IMAP and POP?

NOTE:  Once you use the automatic setup, go in and verify that the mail servers match what you see below:

 

Regular AKO Email:

Choose IMAP for the server type

The incoming mail server is:  imap.us.army.mil

The outgoing mail server is:  smtp.us.army.mil

Do not use secure password connections (SPA)

The incoming port number is:  993 (you may not be able to select this)

The outgoing port number is:  465 (you may not be able to select this)

For both incoming and outgoing mail server, use SSL (Secure Sockets Layer)

Visual steps to configure your EVO / Droid

Visual steps to configure your Incredible

 

Advanced Technologies Beta mail:  IMAP Settings (Visual Steps)

Choose IMAP for the server type

Both the incoming & outgoing mail servers are:  mail.beta.army.mil (Exchange 2010 users)

The incoming port number is:  993 (you may not be able to select this)

The outgoing port number is:  465 (you may not be able to select this)

For both incoming and outgoing mail server, use SSL (Secure Sockets Layer)

 

Advanced Technologies mail (aka "Beta mail):" Microsoft ActivSync Settings

This is the best way to use it IF your phone has the capability because it uses Microsoft Exchange 2010

Visit the Advanced Technologies website for mobile settings (Even though it says Apple, it gives you all of the settings you will need to set up whichever phone you are using).

Visit the Advanced Technologies website for desktop settings

 

Visual steps to configure your iPad for regular AKO email

Setup the DoD411 Global Address List on your iPhone

 

BlackBerry logo

BlackBerry

NOTE:  One person emailed me and let me know that his new BlackBerry with OS v6.0 has an automatic configuration for IMAP (Like the Android, Apple, and Windows phones have had all along)

1.  A Third party app is required (for older OS') to be able to access your AKO email utilizing your BlackBerry.

2.  Visit this link from your BlackBerry  http://logicmail.org/ota  to download LogicMail for your version of BlackBerry.

3.  LogicProbe's instructions can be found at:  http://www.logicmail.org/wiki/setup20 (version 2.0)

3a.  Chief Danberry's (more specific) instructions can be found here (this is for BlackBerry version 1.1)

4.  Once you get the LogicMail installed on your BlackBerry, you will use the email IMAP settings above for whichever version of AKO email you are on. 

NOTE:  Some BlackBerry's do not work correctly, so, you may need a software update.  Read what helped SSG Maddox

 

What's the difference between IMAP and POP?

POP IMAP
Post Office Protocol Internet Messaging Access Protocol
Best if you use only one computer to check email, your sent items are only on the computer you replied from Best if you use many different devices to check your email including computers and mobile phones
Downloads your inbox only to the particular computer you are checking it on You are able to see all of your email folders, same as in your AKO webmail.  This is because the email is always on the server.
Allows you to keep all of your email messages, only limited by the size of your computer. You are only limited by your mailbox size quota for how many messages you keep, although you can archive old messages and save them to your computer manually.
New messages are downloaded in their entirety, you have to wait for the message to download. New message headers are downloaded so you see all your mail faster, the message you want to read is not downloaded to your computer until you click on it.
 
If you have questions or suggestions for this site, contact Michael J. Danberry

Are you interested in subscribing to the CACNews email list?

 

Make a Donation button image

 

lunarpages logo

Last Update or Review:  Monday, 20 February 2012 08:33 hrs

 

The following domain names all resolve to the same website:  ChiefsCACSite.com, CommonAccessCard.us, CommonAccessCard.info, ChiefGeek.us, MilitaryCAC.info, MilitaryCAC.us, MilitaryCAC.org, MilitaryCAC.net, & MilitaryCAC.mobi